TERMS AND CONDITIONS
- Rates are valid from 1st April to 31st Aug 2024
- Hotel will be provided from the above list however if none of the hotel is available on the given date then similar alternative option will be provided.
- Standard, Deluxe, Super Deluxe, Premium, and Luxury is the hotel category and not the room category. Costing has been taken on the base category of the room, any up gradation in the room or Hotel category due to Non availability will incurred additional cost which has to be borne by the guest.
- All water activities are subject to weather conditions. Complementary items are free of cost if not done due to any reason then no refund will be provided.
- Ferry sailing is subject to weather conditions. Alternate arrangements will be made in case sailing does not take place due to weather or payload restriction. However, Mytourguru will not be responsible for refunding any amount due to non-sailing of ferry and will be governed by our cancellation policy. The itinerary flow is subject to change.
- In case due to any operational reason or due to bad weather condition, if Private Ferry is not operating will provide inland transfer in Govt Ferry.
- Cancellation charges as per company policy.
- In case we are not able to provide the same hotels as mentioned, then we shall provide similar alternate properties, change in the cost if any will be advised.
- Ferry / Cruise Operations are purely subjected to Govt. Clearance.
- Union Territory “Andaman & Nicobar Islands” is under restricted area category. Please carry valid photo Identity proof issued by Govt. of India (Driving License, Aadhaar Card, and Passport)
- All the hotels at Port Blair, Havelock and Neil Island have early check out 0800hrs. Guests having late afternoon flights may book additional tour accordingly.
- Our Executive may change your itinerary depending on the weather condition and availability of ferry and same will be updated to you daily basis.
CANCELATION POLICY
- If cancellations are made 30 days before the start date of the trip, 25% of Total Package Cost will be charged as cancellation fees.
- If cancellations are made 15-30 days before the start date of the trip, 50% of Total Package Cost will be charged as cancellation fees.
- If cancellations are made within 0-15 days before the start date of the trip, 100% of Total Package Cost will be charged as cancellation fees.
- In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases ,we will try our best to provide an alternate feasible activity. However no refund will be provided for the same.
- 100% cancelation would be charged from the total booking amount in case of last minute booking cancellation due to flight cancellation, any natural calamity, and change in flight schedule/ferry due to technical/weather and high tides and sea conditions.
- In case of Lockdown in Andaman due to Covid, will provide a credit note which a traveller can redeem within 1 year from the date of issuance of Credit Note. In such Sinario revised package will be provided as per the current applicable season and off season rate. Do check the final cost with the reservation team.
PAYMENT POLICY
- For the land arrangements, we would need 30% of the total package cost as token amount which you can pay in the given below account OR through our Payment Gateway via Net Banking/ Credit Card/ Debit Card (2.5% Gateway charges extra).
- For flights, Full Payment needs to be furnished through Net Banking or cash deposit as Airfare rates tend to fluctuate even many times.
- Remaining amount i.e. 70% of the total package cost needs to be paid day on arrival via Net Banking or cash.
- In case of urgent bookings, i.e. less than 15 Days to travel 50% of the total package cost will be required.
- Your Payment Invoice & Vouchers shall be delivered to you E-mail. Vouchers are normally provided 7 days after the booking date.
Privacy Policy
- Welcome to MyTourGuru, your trusted travel companion. We prioritize the protection of your privacy and are committed to ensuring that your personal information is handled responsibly. This privacy policy outlines how we collect, use, and secure your data. By using our services, you agree to the terms outlined in this policy.
- In order to provide you with personalized travel experiences and exceptional service, we may collect certain information from you. This information includes, but is not limited to, your name, contact details, travel preferences, and any other relevant details. Rest assured, any data collected will be used solely for the purpose of offering tailored travel packages and enhancing your overall experience with MyTourGuru.
- The information we collect is utilized exclusively for the purpose of customizing and delivering travel packages that match your preferences. We may use this information for internal record-keeping, improving our travel offerings, and periodically sending promotional emails or notifications about exclusive travel deals and services that we believe align with your interests.
- MyTourGuru is committed to protecting your privacy, and we do not share your personal information with third-party apps for their marketing or advertising purposes. Your data is kept confidential and is not sold, rented, or disclosed to any external party without your explicit consent, except as required by law.
- We take the security of your information seriously. To prevent unauthorized access, disclosure, or modification, we have implemented stringent physical, electronic, and managerial procedures. Your data is safeguarded to ensure its confidentiality and integrity.
- By using our services, you acknowledge and agree to the terms outlined in this privacy policy.
- If you have any questions or concerns regarding our privacy practices, please contact us at sales@mytourguru.com.
- Thank you for choosing MyTourGuru for your travel needs.